Who we are
Suggested text: Our website address is: https://stratumskin.com.sg.
Privacy Policy
Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
Introduction
Stratum Skin and Surgery (“we”, “our”, or “us”) is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
Personal Data We Collect
We may collect personal data through our website forms, communications, or when you engage our services.
This may include:
Name
Contact number
Email address
Any information submitted through enquiry or appointment forms
Medical-related information you voluntarily provide (e.g. symptoms or concerns)
Technical data (IP address, browser type, cookies)
The site includes enquiry and appointment forms where users submit contact details for follow-up.
Stratum Skin and Surgery
How We Use Your Data
We use your personal data for the following purposes:
a) Appointment & Enquiries
To respond to your enquiries
To contact you regarding appointments
To provide requested information about our services
b) Medical & Service Delivery
To support consultations and treatment (where applicable)
To maintain internal records
c) Website Improvement
To analyse website usage and improve performance
d) Legal & Compliance
To comply with regulatory requirements in Singapore
Disclosure of Personal Data
We do not sell your personal data.
We may share your data only when necessary:
With internal staff for service delivery
With service providers (e.g. hosting, analytics tools)
When required by law or regulatory authorities
Data Protection & Security
We take reasonable steps to protect your personal data, including:
Secure servers and hosting environments
Access control to authorised personnel only
Encryption where applicable
That said, no system is 100% secure—so don’t expect Fort Knox.
Cookies & Tracking
Our website may use cookies or similar technologies to:
Improve user experience
Track website performance
You may disable cookies through your browser settings if you prefer.
Retention of Data
We retain personal data only as long as necessary for:
The purposes outlined above
Legal or regulatory requirements
After that, it’s deleted or anonymised.
Your Rights
Under PDPA, you have the right to:
Request access to your personal data
Request correction of your data
Withdraw consent for data usage
To do so, contact us using the details below.
Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Stratum Skin and Surgery
📧 Email: contact@stratumskin.com.sg
📞 Phone: +65 6539 9365
📱 WhatsApp: +65 9159 2824
Contact details are publicly listed on the website for enquiries and appointments.
Stratum Skin and Surgery